Our group has been dealing with Alyssa Hines for a couple of months now, fine-tuning our new Firestorm website to fit our specific needs. We also recently had a training session with Alyssa so that we could learn how to manage parts of our website ourselves. Considering that our group is a bunch of non-technical, non-IT people, it was one of the clearest and most productive training sessions I've ever attended. The bottom line is Alyssa and the rest of the Firestorm support folks have truly been a Dream Team to work with. (Employee: Alyssa Hines)