Indian Motorcycle of Northern Kentucky needed to update our website Showroom with important new models that did not yet have specs & info from the feed source, and Lauren was able to manually update the Showroom so we wouldn't have to wait (no eta) for the feed source. Additionally, we occasionally need to highlight new models with promotional information that the Showroom format won't accommodate. Lauren helped us develop a manual process that provides exposure on the website without impacting the Showroom format. We appreciate her clear (and candid) explanations of issue resolution and her support of our site upgrades. She does a great job. (Employee: Lauren Linenfelser)